If a show is postponed or cancelled as a result of COVID, all ticketholders will be offered a full refund. If you have a query regarding a show postponement or cancellation, please visit our FAQ page. New Friends can still book online or over the telephone, and receive their discount during this time. Friends Membership packs will be dispatched within 10 days of purchase. Access Memberships will be processed within 10 days of the application being received. Customers requesting e-tickets will have these delivered immediately to an inbox of their choosing. Seat availability and price can be viewed and booked when you choose to book tickets for a specific show.ĭue to the current restrictions, we are operating a limited postal service, with tickets dispatched on a Tuesday and Thursday. Theatre seating is arranged in 4 levels – stalls on the Ground floor, Grand Circle, Upper Circle and Gods.Ĭlick the link below to see the layout in full. Our team are happy to respond to any queries by telephone: 02890241919 and email: hear reopening news and information about future events, sign up to our e-mailing list, and follow us on social media. The Box Office counter is situated in the Theatre Foyer – and is currently open for in-person bookings Monday to Saturday, from 10.00am – 5.00pm.

Citizens bank opera house balcony view